Website Privacy Policy
Key details
This website privacy policy describes how Timothy Older Photography protects and makes use of the information you give the company when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page.
This website privacy policy was updated on: 22/08/2020
If you have any questions about this policy, please email tim@timsphotography.co.uk or call: 01474887140.
The privacy policy is continually updated to ensure that Timothy Older Photography is in line with the latest rules and regulations for privacy and data protection. Timothy Older Photography complies with the Data Protection Bill 2018, and EU General Data Protection Regulation. How we (“Timothy Older Photography”) use your data, where and how it stored, and for how long is all contained within our general privacy policy online. Timothy Older Photography cannot be held responsible for privacy issues that occur as a result of customer negligence – an example of this, but not limited to, is a customer losing their USB device with your personal files and data contained on. The device will be sent recorded to ensure delivery to the customers’ address – losses after the signing of delivery are the customers’ responsibility. It would be their responsibility to inform their guests of any such data loss.
Introduction
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information:
* Name and job title
* Contact information including email address
* Demographic information, such as postcode, preferences and interests
* Website usage data
* Other information relevant to client enquiries
* Other information pertaining to special offers and surveys
This site uses Bing for advertisement reasons. If you have visited this site through the Bing search engine, we may receive further details from you, such as your search query. (Bing Ads Privacy Policy – https://advertise.bingads.microsoft.com/en-gb/resources/policies/microsoft-bing-ads-privacy-policy)
This site uses GoogleAdwords for advertisement reasons. If you have visited this site through the Google search engine, we may receive further details from you, such as your search query. (Google Adwords Pivacy Policy – https://www.google.com/policies/technologies/ads/)
This site uses Bark for advertisement reasons. If you have visited this site through the Bark portal, we may receive further details from you, such as your search query. (Bark.com Privacy Policy – https://www.bark.com/en/gb/privacy/)
Customers which go ahead and book any photography service, we use QuickFile for billing and invoicing. Their privacy policy can be found here – https://community.quickfile.co.uk/t/quick-file-ltd-privacy-policy/18934
Customers which submit a print order – their details are passed to the supplier for delivery purposes only. Our two print suppliers are both based within the EU and therefore keep all customer data in the same secure way as Timothy Older Photography; all in line with the EU GDPR. The two suppliers will only keep your data for as long as necessarily needed. Your print/images data is not retrievable from the suppliers, and is only used by the supplier for the printing purposes of your order.
How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
* For our own internal records.
* To improve the products and services we provide.
* To contact you in response to a specific enquiry.
* To customise the website for you.
* To send you promotional emails about products, services, offers and other things we think might be relevant to you.
* To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
* To contact you via email, telephone or mail for market research reasons. You will only be contacted with relation to your initial query or with marketing if you have provided us with consent to do so.
How long are details stored for?
Customer details are stored with Timothy Older Photography for 84 months for the purposes above only.
After 84 months all personal details are deleted from backups, online servers, and offline systems. This is personal details, and not necessarily your photographs. Your photographs will be stored within the local hard drives, online with Amazon cloud storage, and in a separate local network attached storage device (this device is not accessible via the outside network). Your photographs will be stored at all 3 of those locations for the minimum of your contract period. As per your signed contract, they may then continue to be used and stored beyond that date; for marketing purposes etc. Photographs are not run through facial recognition software, and no personal details will be attained to the photographs. Therefore, if at a later date you require your personal details to be removed from Timothy Older Photography, photographs will remain; as no personal details are stored within, and Timothy Older Photography remains copyright holder.
Customers can request to be removed from marketing at any time, and can request deletion of all data prior to the limit above. Customers can also request all details contained about them.
Where are my details stored?
Your login details are stored within the UK data centre that holds this websites data. Being a UK data centre, all data contained is secured to the minimum UK Data Protection Act and EU GDPR specifications. Customers who receive, or book to receive, work from Timothy Older Photography also have their details stored;
*On a password protected Access database (for promotional purposes, and personal records)
*Within QuickFile Accounting Software (for UK tax/NI/Accounting purposes)
*Filed and Signed Paperwork (contracts, for example)
*Password Protected PC Hard Drive (for the photo’s)
*Password Protected Network Hard Drive (non-internet connected network drive, for the photo’s)
*Password Protected Amazon Drive Cloud Storage (for the photo’s)
All personal information is kept for 7 years for accounting purposes – all information can be requested to be removed – and please get in contact with us, should you wish to. (tim@timsphotography.co.uk / 01474 887 140). Some personal information cannot be deleted, this is because of accounting purposes. Photographs are kept for a minimum of 3 years, but can be kept indefinitely, as per our contractual agreement.
What if there is a data breach?
Your personal data will be kept with security at the highest priority. Security patches will be installed on all systems, and the websites, as soon as they become available to try and keep data protected the best it can be. If we become aware of any data risk; small or large; you will be contacted with details of the breach as soon as we are aware.
Cookies and how we use them
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies…
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram, FlickR, LinkedIn, 500PX, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information on Cookies
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
Email: tim@timsphotography.co.uk
Phone: 01474887140
Controlling information about you
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
* Opt-in to receive marketing communications from us by email, telephone, text message or post.
* Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
* Sign in to our website and change your opt-in settings.
* Send an email to tim@timsphotography.co.uk.
* Call us at: 01474887140.
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Bill 2018/EU GDPR.
Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Bill 2018/EU GDPR.
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the www.timsphotography.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.